If you are seeing a image like this, you might have a Google Play in-app purchases issure.

How to Fix payment issues on Google Play

Step 1: Make sure your internet connection is strong

Make sure you can access Google Play, either through the app or the website.

Step 2: Make sure your have the latest Google play Apps

Make sure you have the latest Google play services & Google play store and Google play games. Please download and install the latest Google play Apps.

Step 3: Make sure Google Play Store app has the permission 'Start in background'

Step 4: Make sure date and time are correct

If you have recently changed the date and time on your device, make sure the date and time are correct

Step 5: Check the payment went through

If your payment didn’t go through properly you won’t receive the in-app purchase you tried to buy. Check if it went through using the Play Store app or Google Play on the web:

Step 6: Fix payment issues on your account

If issues persist, please click this link to fix payment issues on your account.